Recruiting
The Customer Success Manager drives the health, retention, and growth of Retail clients by building trusted advisor relationships with key stakeholders and C-level executives. The role involves conducting Executive Business Reviews, facilitating cross-functional collaboration, and creating referenceable accounts to ensure client success and meet performance objectives. Success is measured through Net Promoter Score (NPS) and Gross Renewal Rate (GRR).
Headquarters
Toronto, Ontario, Canada
A. T. Consulting & Recruiting
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Recruiting.
Recruiting didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role