penbrothers
The Customer Success Manager at Penbrothers champions new clients by guiding them through a seamless onboarding journey and building strong relationships to understand their needs. This role involves proactively solving challenges, collaborating with cross-functional teams, and serving as a trusted advisor to ensure client satisfaction and success. The position focuses on driving value through comprehensive onboarding, managing equipment deployment, and identifying opportunities for upsell and renewal.
Headquarters
Legaspi Village, Metro Manila, Philippines
Company Size
201-500 employees
Founded
2014
Penbrothers helps companies build and manage remote teams in the Philippines by providing end-to-end offshore hiring, HR, payroll, and operational support. They recruit and onboard Filipino talent, handle compliance, benefits, and ongoing people operations so clients can scale distributed teams quickly and cost‑effectively. Penbrothers positions itself as a partner for long‑term success, delivering Day‑1‑ready staff and managed offshore teams tailored to startups and growing businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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