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© All Rights Reserved. ApplyBlast.com
Birdeye
Birdeye is seeking an experienced Customer Success Manager to manage and grow its enterprise and mid-market client base. The role involves onboarding, training, and retaining customers by understanding their business needs and ensuring they maximize the platform's value. The ideal candidate will be customer-obsessed, technically savvy, and skilled in communication and problem-solving.
Headquarters
Palo Alto, California, United States
Company Size
1001-5000 employees
Founded
2012
Birdeye builds AI coworkers for multi-location brands, powered by BirdAI, its agentic operating system. Its three AI coworkers — Jay (Marketing), Myna (Operations), and Robin (Customer Experience) — use multi-agent orchestration to win AI search visibility, convert demand, manage reputation, automate operations, and deliver consistent customer experiences across every location. Trusted by major brands across healthcare, retail, automotive, and more, Birdeye serves large franchises and multi-location businesses seeking to consolidate fragmented tools into a single AI-driven platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Birdeye.
Birdeye didn’t post a salary, so this is our estimate from similar listings.
15% above the average for this role
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