Procare HR
The Customer Success Manager owns the post-implementation relationship for an assigned portfolio of Go Icon customers, helping them achieve their goals through strong relationship management, product adoption, and proactive account health monitoring. This role serves as a trusted advisor and customer advocate to support retention, satisfaction, and long-term growth. The position involves collaborating with cross-functional teams to resolve issues, support renewals, and ensure a seamless customer experience.
Headquarters
Minneapolis, Minnesota, United States
Company Size
51-200 employees
Founded
2015
Procare HR is a Professional Employer Organization (PEO) that provides HR managed services to a broad care industry audience, including home care, skilled nursing, senior housing, assisted living, hospice, disability services, and other long-term care organizations. Their services cover payroll, employee benefits, workers' compensation, HR administration, and labor management, supported by technology to track data and streamline HR processes. They help providers manage regulatory compliance, control labor costs, and build stable, high-performing care teams across single-site and multi-facility operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Procare HR.
10% above the average for this role