Linnworks
As a Customer Success Manager at Linnworks, you will own the post-sale relationship with a portfolio of customers, helping them maximize value from the platform through proactive monitoring, adoption strategies, and regular business reviews. The role focuses on driving customer retention, identifying expansion opportunities, and acting as a trusted advocate to ensure measurable business outcomes. You will collaborate cross-functionally with Sales, Product, and Support teams to resolve issues and deliver a seamless customer experience.
Headquarters
Chichester District, England, United Kingdom
Company Size
201-500 employees
Founded
2005
Linnworks is a commerce operations platform that helps multichannel retailers automate and scale ecommerce operations. It centralizes inventory, order and fulfillment management across 100+ marketplaces and sales channels, with automation rules, shipping and returns workflows, and integrations to carriers and business systems. The platform aims to reduce manual errors, speed fulfillment, and provide visibility into stock and performance so businesses can grow without adding disproportionate operational overhead.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Linnworks.