Mosaic North America
This role serves as the named Customer Success Manager for Tier 1 and Tier 2 accounts, owning relationships and driving customer outcomes in HCM, Payroll, and Workforce Management. The position involves building account plans, capturing customer sentiment, and escalating at-risk signals while partnering with sales and delivery leadership. Success is measured through customer satisfaction, retention, growth, and referenceability metrics.
Mosaic is an integrated brand experience agency that uses our cross-channel capabilities to enable us to seamlessly engage people with brands across digital and physical touchpoints.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Mosaic North America.
Mosaic North America didn’t post a salary, so this is our estimate from similar listings.