RealNetworks
The Customer Success Manager serves as the primary point of contact for a portfolio of SaaS and HaaS customers, ensuring a seamless onboarding experience and driving product adoption. This role focuses on realizing measurable value for clients, proactively managing relationships, and collaborating with internal teams to resolve issues and support retention efforts. The position requires a proactive individual who thrives in a fast-paced environment and is passionate about delivering customer success.
Headquarters
Seattle, Washington, United States
Company Size
201-500 employees
Founded
1994
RealNetworks is a Seattle-based technology company offering a portfolio of products spanning AI-powered facial recognition (SAFR), secure AI communications (Kontxt), digital media playback (RealPlayer), and casual gaming (GameHouse). SAFR provides real-time facial recognition and analytics for security professionals, access control, and retail loss prevention. RealNetworks has decades of streaming expertise and continues to evolve its product suite across security AI, gaming, and media.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RealNetworks.
24% above the average for this role