Pillar
Pillar is seeking a Customer Success Manager to serve as the primary partner for clients, driving adoption, value realization, and retention across commodity-exposed businesses. The role involves managing the end-to-end client lifecycle, from onboarding and business reviews to renewals and account expansion, while acting as the voice of the client internally. This position requires a consultative approach to building trusted relationships with stakeholders ranging from day-to-day users to CFOs.
Headquarters
New York, New York, United States
Company Size
1-10 employees
Founded
2023
Pillar is an automated hedging platform built for companies with physical commodity and currency risk. It replaces manual processes and spreadsheets with intelligent automation, linking every hedge to a specific transaction in real time across commodity and FX markets. Pillar is operated by Stratos Labs Inc., a registered Commodity Trading Advisor (CTA) and member of the National Futures Association.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pillar.