Commandlink
The Customer Success Manager focuses on business development and customer retention by managing a base of CommandLink customers through consistent contact, QBRs, and strategic initiatives. The role aims to maximize the customer experience, drive growth through upgrades and cross-selling, and maintain a low churn rate. This position supports mid-market and enterprise clients while collaborating with engineering and sales leadership to achieve key performance metrics.
Headquarters
Bothell, Washington, United States
Company Size
201-500 employees
Founded
2012
CommandLink is an AI-native IT operations platform that unifies ISP, network, and security data. It ingests and normalizes signals from across ISP, SD-WAN, SASE, security, and hardware telemetry, correlates cross-system events, and automates incident resolution to give IT teams end-to-end visibility and faster root-cause analysis for enterprise networks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Commandlink.
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