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Customer Success Manager at SailPoint Technologies - ApplyBlast

Customer Success Manager

SailPoint Technologies

16 days ago

4.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager serves as a strategic advisor to SailPoint customers, driving measurable business value through the adoption and expansion of the identity security platform. This role focuses on achieving net revenue retention and growth by translating platform capabilities into quantified business outcomes and securing long-term customer relationships. The position requires close collaboration with Sales, Solutions Engineering, and Support teams to deliver coordinated value and manage customer health.

Responsibilities

Drive measurable business value through adoption and expansion of identity security platform
Design and execute value roadmaps articulating measurable business outcomes and ROI
Conduct quarterly executive business reviews to deliver strategic identity security advisory

Skills

About SailPoint Technologies

sailpoint.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

Founded

2005

View Profile

SailPoint Technologies is an enterprise identity security company offering a unified platform to secure every identity—human, machine, and AI. Their platform dynamically adjusts access, automates decisions, and enforces least privilege across organizations, helping enterprises defend against identity threats and operationalize zero trust. SailPoint serves industries including financial services, healthcare, manufacturing, and government, and is recognized as a leader in Identity Governance and Administration.