Lifen
The Customer Success Manager at Lifen is responsible for managing a portfolio of hospitals and clinics, ensuring the effective adoption and sustained usage of the company's AI-based healthcare solutions. The role focuses on diagnosing adoption barriers, developing strategic action plans, and collaborating with internal teams to drive measurable improvements in client outcomes. This position requires a senior professional capable of operating autonomously within complex organizational environments.
Lifen is a French health‑tech company that applies data intelligence to streamline secure clinical communication and interoperability for hospitals, clinics, private practitioners and patients. Its product suite includes Lifen Care (document routing, messaging and EHR integration) and Lifen Research (DataLab and curated healthcare databases/cohorts) to support care delivery and clinical research. Lifen also offers expertise in health data security, AI in healthcare and large‑scale system integration, and partners with public and private health organizations on national programs and registries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Lifen.
Lifen didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role