Lifen
The Customer Success Manager at Lifen is responsible for managing a portfolio of strategic healthcare establishments, ensuring effective adoption and usage of the company's AI-based medical data solutions. The role involves analyzing usage data, identifying opportunities for improvement, and coordinating with internal teams to drive client satisfaction and operational success. This position focuses on post-deployment support, training, and relationship management to maximize the value delivered to healthcare professionals and researchers.
Lifen is a French health‑tech company that applies data intelligence to streamline secure clinical communication and interoperability for hospitals, clinics, private practitioners and patients. Its product suite includes Lifen Care (document routing, messaging and EHR integration) and Lifen Research (DataLab and curated healthcare databases/cohorts) to support care delivery and clinical research. Lifen also offers expertise in health data security, AI in healthcare and large‑scale system integration, and partners with public and private health organizations on national programs and registries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Lifen.
Lifen didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role