Customer Success Manager

The Customer Success Manager at S&P Global Energy is an individual contributor role within the EMEA Customer Success team, focused on ensuring customer value, trust, and delight through proactive engagement and onboarding. The position involves conducting remote and in-person training sessions, developing strong relationships with key stakeholders, and serving as a trusted advisor to enhance customer experience and success. The role requires fluency in Russian and English, along with the ability to manage multiple accounts and collaborate across functions to drive adoption and satisfaction.