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© All Rights Reserved. ApplyBlast.com
Aras
The Customer Success Manager at Aras ensures customers achieve maximum value from their investment in Aras Innovator, focusing on post-sales adoption, technical best practices, and strategic growth. This technically focused role involves guiding customers through onboarding, providing coaching on PLM and Aras Innovator usage, and managing escalations to restore satisfaction. The position requires collaboration with internal teams and customer sponsors to drive long-term success and support renewal and expansion opportunities.
Headquarters
Andover, Massachusetts, United States
Company Size
501-1000 employees
Founded
2000
Aras provides open, adaptable product lifecycle management (PLM) and digital thread solutions through its Aras Innovator application platform. The platform helps companies manage complex product data, BOMs, change processes, and cross‑discipline workflows across engineering, manufacturing, and supply chains, emphasizing scalability, extensibility, and upgrade‑safe customization. Aras targets manufacturers of complex products who need a flexible, enterprise‑grade PLM foundation to accelerate development, ensure compliance, and maintain a connected digital thread across the product lifecycle.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aras.