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Senior Customer Success Manager at PTC - ApplyBlast

Senior Customer Success Manager

PTC

5 months ago

4.1 on Glassdoor

Munich, Germany

Hybrid

Full Time

Senior

1 applicant

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About this role

A Customer Success Manager at PTC manages high-visibility strategic accounts across diverse industries like Industrials, MedTech, and Aerospace. This role requires navigating complex technical domains such as CAD and PLM to drive adoption, expansion, and renewal for direct enterprise customers. The position involves acting as a trusted advisor to executive teams, managing critical adoption programs, and serving as the primary voice of the customer within the organization.

Responsibilities

Manage high-visibility strategic accounts across multiple enterprise industries
Drive effective adoption, expansion, and renewal of PTC solutions
Act as a trusted advisor to client executive and technical teams
Coordinate critical adoption programs and manage cross-functional account teams
Translate technical operational issues into business value propositions

Skills

Qualifications

Bachelor's DegreeFluency in German and English

About PTC

ptc.com

Headquarters

Boston, Massachusetts, United States

Company Size

5001-10000 employees

Founded

1985

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PTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.