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Customer Success Manager at Box - ApplyBlast

Customer Success Manager

Box

10 days ago

4.0 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

This role involves serving as a customer advocate for Box's enterprise clients, translating their business needs into actionable strategies to drive successful transformations. The position requires advising clients on best practices, managing complex projects, and acting as a liaison between internal teams to ensure customer satisfaction and long-term success. The ideal candidate will leverage their experience in software implementation and SaaS to help organizations modernize their workflows using Box's platform.

Responsibilities

Advise customers on business strategy and transformation initiatives
Lead multiple complex projects while maintaining attention to detail
Translate business needs into actionable execution plans

Skills

About Box

box.com

Headquarters

Redwood City, California, United States

Company Size

1001-5000 employees

Founded

2005

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Box is a cloud content management and file-sharing platform that helps organizations securely store, manage, and collaborate on files across devices and teams. It provides secure file sharing, content lifecycle and workflow automation, metadata/search, e-signature and analytics, and enterprise-grade security and compliance controls (encryption, DLP, CASB, SOC/ISO/HIPAA support). Box integrates with major productivity and business apps (Microsoft 365, Google Workspace, Salesforce, Slack), and exposes APIs and developer tools so companies can build custom apps and embed secure content services into their workflows. Companies choose Box for centralized governance, scalable cloud storage, and secure collaboration across distributed workforces.