Digital Realty
The Customer Success Manager leads end-to-end operational service delivery for strategic customers, acting as a key customer-facing representative. This role involves coordinating across multiple teams to ensure customer health, meet contractual commitments, resolve service issues, and create a seamless post-sales experience. The position focuses on protecting customer health, managing renewals, and driving service improvements within a non-commission structure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Digital Realty.