oracle-cloud.com
Leads the end-to-end holistic delivery of operational services for strategic customers, ensuring service excellence and customer success across internal functions and processes. The role focuses on maintaining post-sales customer health, managing service reviews, and driving service improvements through cross-functional collaboration. It involves overseeing customer engagement, financial health, and product utilization while handling escalations and ensuring contractual SLA attainment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for oracle-cloud.com.
oracle-cloud.com didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role