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Customer Success Manager at Skello - ApplyBlast

Customer Success Manager

Skello

3 days ago

Paris, France

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager will serve as the primary point of contact for key clients in the Luxembourg-Switzerland-Belgium market, ensuring successful onboarding, training, and ongoing support. This role focuses on driving customer satisfaction, identifying upselling opportunities, and contributing to product strategy through valuable client feedback. The position also involves proactive account management to ensure high retention rates and support the company's growth in the Italian market.

Responsibilities

Manage end-to-end customer onboarding and training processes
Serve as primary client contact to drive satisfaction and retention
Identify upselling opportunities and gather customer feedback for product strategy

Skills

About Skello

skello.io

Headquarters

Paris, Île-De-France, France

Company Size

201-500 employees

Founded

2016

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Skello is a workforce planning and HR software platform designed for frontline teams (hospitality, retail, healthcare, etc.) that centralizes shift scheduling, time & attendance, and payroll automation. It provides tools for optimized rotas, labor-cost forecasting, employee communication and compliance with labor rules to reduce overstaffing and administrative work. Over 25,000 teams use Skello, which advertises automated payroll flows and integrations and offers a free trial to simplify people management for multi-site operations.