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Customer Onboarding Manager - Paris at Skello - ApplyBlast

Customer Onboarding Manager - Paris

Skello

7 days ago

Paris, France

Onsite

Contract

Manager

0 applicants

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About this role

The Customer Onboarding Manager at Skello is responsible for reducing the time between client signing and their first real use of the product, ensuring clients quickly realize the value of the AI-driven HR management solution. This role involves conducting training sessions, managing a portfolio of accounts, driving product adoption, and collaborating with the sales team to prevent churn and identify upsell opportunities. The position is part of the Revenue Squad and requires strong product knowledge, proactive communication, and CRM proficiency.

Responsibilities

Conduct group and individual training sessions to enhance client proficiency
Monitor and manage a portfolio of approximately 60 client accounts
Drive product adoption and identify upsell opportunities to reduce churn

Skills

About Skello

skello.io

Headquarters

Paris, Île-De-France, France

Company Size

201-500 employees

Founded

2016

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Skello is a workforce planning and HR software platform designed for frontline teams (hospitality, retail, healthcare, etc.) that centralizes shift scheduling, time & attendance, and payroll automation. It provides tools for optimized rotas, labor-cost forecasting, employee communication and compliance with labor rules to reduce overstaffing and administrative work. Over 25,000 teams use Skello, which advertises automated payroll flows and integrations and offers a free trial to simplify people management for multi-site operations.