ServiceUp
ServiceUp is seeking a Customer Success Manager to own a portfolio of customer accounts, driving onboarding, platform adoption, and ongoing value realization for fleet and insurance clients. The role involves collaborating with sales, operations, and product teams to ensure customers achieve their business goals and maximize usage of the AI-powered repair orchestration platform. Success in this position is measured by usage metrics, account health, and retention.
Headquarters
Campbell, California, United States
Company Size
11-50 employees
Founded
2021
ServiceUp is an AI repair platform for modern fleets that automates decisions, approvals, and shop coordination to reduce vehicle downtime and lower repair costs. Its AI agents handle repair routing, estimate reviews, and workflow management across a national network of repair providers, delivering faster cycle times for fleets of all types including rental, last-mile, commercial, public utility, and construction. ServiceUp also provides tools for repair shops to efficiently manage fleet jobs, and integrates with fleet management systems for end-to-end visibility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceUp.
ServiceUp didn’t post a salary, so this is our estimate from similar listings.