ServiceChannel
The Customer Success Manager role at ServiceChannel supports a portfolio of approximately 300 smaller customers through a digital-led, scaled success model. The position focuses on driving product adoption, retention, and measurable value by combining consultative customer engagement with scalable digital touchpoints and data-informed outreach. This remote, full-time role operates on an evening/overnight shift aligned to US Eastern business hours to support US-based clients.
The leader in facilities management software and contractor sourcing, ServiceChannel lets you manage all maintenance activity from a single platform. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceChannel.