PlayerZero
The Customer Success Manager at PlayerZero owns the success of a portfolio of customers, partnering with engineering and support teams to drive adoption, value realization, and renewal readiness. This role involves building customer success plans, managing account health, and identifying expansion opportunities to ensure measurable outcomes. The position also focuses on developing repeatable practices and representing customer feedback to internal teams.
Headquarters
Atlanta, Georgia, United States
PlayerZero builds an engineering world model so SRE, QA, and support teams resolve incidents, prevent defects, and close tickets faster. The platform uses AI agents grounded in code, tickets, observability, and organizational context to coordinate production work across support, engineering, and QA. Trusted by customers like Verizon and Zuora.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PlayerZero.