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© All Rights Reserved. ApplyBlast.com
PlayerZero
The Technical Support Engineer at PlayerZero joins a small support team to assist customers from initial deployment through daily use, leveraging the company's AI platform to diagnose issues, reproduce problems, and submit fixes. The role involves owning support requests, troubleshooting integrations and configurations, and collaborating with Engineering on complex issues. The engineer also focuses on improving the support experience by creating documentation, playbooks, and automation to reduce recurring problems.
Headquarters
Atlanta, Georgia, United States
PlayerZero builds an engineering world model so SRE, QA, and support teams resolve incidents, prevent defects, and close tickets faster. The platform uses AI agents grounded in code, tickets, observability, and organizational context to coordinate production work across support, engineering, and QA. Trusted by customers like Verizon and Zuora.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PlayerZero.