NielsenIQ
The Customer Success Manager serves as the primary point of contact for a portfolio of CPG brands, helping them unlock the full potential of a digital shelf platform through expert application knowledge and strategic use of eCommerce data. This fully remote role involves building strong client relationships, providing actionable insights, and driving long-term value and customer satisfaction. The position requires a proactive mindset and the ability to manage multiple priorities while collaborating cross-functionally to solve problems and support client success.
Headquarters
Chicago, Illinois, United States
Company Size
10001+ employees
Founded
1923
NielsenIQ (NIQ) is a global consumer intelligence and market measurement company that delivers "The Full View™" of consumer behavior. It combines retail sales, point-of-sale, e‑commerce and consumer panel data to provide comprehensive market research, category measurement and benchmarking across geographies. NIQ pairs that data with advanced analytics, predictive modeling and SaaS platforms to help CPGs, retailers and manufacturers identify growth opportunities, optimize assortment and pricing, and track performance. It also provides advisory and insights services to support innovation, media and shopper strategies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NielsenIQ.
13% above the average for this role