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Customer Success Manager at Everpure - ApplyBlast

Customer Success Manager

Everpure

3 days ago

3.6 on Glassdoor

New York, New York, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager at Everpure acts as a strategic advisor, driving value realization and adoption across the company's as-a-Service subscription portfolio. This role involves bridging technical and business outcomes by collaborating with internal teams to advocate for accounts and deliver high-touch experiences. The primary goal is to maximize customer lifetime value, satisfaction, and retention while sustaining the company's industry-leading Net Promoter Score.

Responsibilities

Drive portfolio onboarding and value adoption for assigned accounts
Lead strategic business reviews and governance with customer executives
Monitor consumption and health signals to mitigate risks and prevent churn

Skills

About Everpure

purestorage.com

Headquarters

Santa Clara, California, United States

Company Size

5001-10000 employees

Founded

2009

View Profile

Everpure (formerly Pure Storage) is an enterprise data platform company that provides AI-ready, cloud-scale storage and data management solutions under its Everpure platform. Its offerings include FlashArray and FlashBlade all-flash storage, the Evergreen//One subscription service with six-nines reliability, and the Enterprise Data Cloud for unified, policy-driven data governance across on-premises and cloud environments. Everpure is designed to simplify enterprise AI, reduce operational costs and risk, and deliver nondisruptive upgrades through its Evergreen architecture.