netboxlabs
The Customer Success Manager at NetBox Labs owns the success of a regional portfolio of customers, ensuring they adopt the company's products and realize tangible value to drive retention and expansion. This role serves as the primary point of contact from onboarding through renewal, managing customer health, identifying risks, and collaborating with internal teams to maintain account success. The position focuses on building strong relationships with stakeholders, driving product adoption, and supporting renewals and growth opportunities.
NetBox Labs offers a Network & Infrastructure Management Platform that provides an enterprise-grade version of the world’s most popular network source of truth. It helps engineering and operations teams build and manage complex networks by centralizing data about devices, IP addressing, cabinets, cables, and topology. The platform serves as a single, authoritative source of truth for network assets, enabling planning, governance, auditing, and automation workflows. Enterprises adopt NetBox Labs to standardize network documentation, improve cross-team collaboration, and scale network operations with reliable data.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for netboxlabs.
63% above the average for this role