Customer Success Manager
Zendesk(1 month ago)
About this role
A Customer Success Manager at Zendesk partners with enterprise customers to maximize value from Zendesk’s AI-powered Resolution Platform. The role combines technical understanding of SaaS and AI with strategic customer engagement to support long-term outcomes and growth.
Required Skills
- Customer Success
- CX Management
- Product Adoption
- AI Integration
- Stakeholder Influence
- Data Analysis
- Strategic Planning
- Renewal Management
- Program Management
- SaaS
Qualifications
- Bachelor's Degree in Business, Engineering, Computer Science, or similar
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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