Black Bear
The Customer Success Manager will partner with training managers at major international and Brazilian companies to advance global strategic objectives by enhancing employees' intercultural communication and language skills. This role involves acting as a trusted advisor and consultant to help clients achieve clear KPIs, such as client satisfaction and renewal rates, through strategic investments in English language learning programs. The position requires delivering excellence in language training program implementation and fostering client loyalty and success.
Headquarters
Santa Monica, California, United States
Company Size
11-50 employees
Founded
2011
Black Bear is a full-scale independent studio with a bespoke management arm, focused on producing, financing, and distributing premium content for a global audience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Black Bear.
Black Bear didn’t post a salary, so this is our estimate from similar listings.