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Customer Success Manager at Skillsoft - ApplyBlast

Customer Success Manager

Skillsoft

2 days ago

2.9 on Glassdoor

Remote

Full Time

Manager

19 applicants

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About this role

Skillsoft is seeking an experienced Customer Success Manager to own the post-sale customer and value strategy for enterprise customers in the Eastern region. The role involves building trusted relationships with stakeholders at all levels, translating workforce challenges into effective learning strategies, and partnering with internal teams to drive measurable outcomes and long-term retention. The CSM consults with customers to maximize the value of Skillsoft solutions and identify growth opportunities.

Responsibilities

Build trusted strategic relationships with customers and executive stakeholders
Develop and execute account plans to drive measurable outcomes and retention
Analyze customer data to translate insights into value stories and recommendations

Skills

About Skillsoft

skillsoft.com

Headquarters

Nashua, New Hampshire, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Skillsoft is a corporate learning and talent development company that provides digital learning, training, and upskilling solutions for organizations and individuals. Its platform offers courses, leadership development, technical and compliance training, and learning resources designed to help employees build skills and improve performance. Skillsoft serves enterprises worldwide through online learning content, coaching, and talent development tools.