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Sr Customer Success Manager at Skillsoft - ApplyBlast

Sr Customer Success Manager

Skillsoft

5 days ago

2.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Customer Success Manager at Skillsoft serves as a strategic advisor to enterprise customers, translating business and workforce priorities into clear success strategies to maximize the value of workforce transformation and skills development solutions. This role involves executive engagement, data-led value realization, and cross-functional orchestration to drive adoption, retention, and long-term growth. The position requires partnering with learning, talent, HR, and business leaders to deliver measurable outcomes and identify expansion opportunities.

Responsibilities

Act as strategic advisor to enterprise customers to align skills development with business outcomes
Drive retention and expansion readiness by identifying growth opportunities and managing account health
Orchestrate cross-functional execution across Sales, Product, and Support to deliver coordinated customer experience

Skills

About Skillsoft

skillsoft.com

Headquarters

Nashua, New Hampshire, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Skillsoft is a corporate learning and talent development company that provides digital learning, training, and upskilling solutions for organizations and individuals. Its platform offers courses, leadership development, technical and compliance training, and learning resources designed to help employees build skills and improve performance. Skillsoft serves enterprises worldwide through online learning content, coaching, and talent development tools.