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Customer Success Manager at Syndigo - ApplyBlast

Customer Success Manager

Syndigo

4 hours ago

3.5 on Glassdoor

Chicago, Illinois, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Enterprise Customer Success Manager at Syndigo owns post-sale relationships for a portfolio of the company's largest and most valued customers. This role acts as a trusted advisor to executive stakeholders, driving measurable business outcomes, product adoption, retention, and expansion across complex enterprise accounts. The position involves managing a book of business, fostering strong partnerships, and collaborating with internal teams to deliver a seamless customer experience.

Responsibilities

Own end-to-end success of assigned enterprise accounts following implementation
Drive deep product adoption and identify expansion opportunities for Sales
Lead structured performance reviews and executive-level conversations on value delivered

Skills

About Syndigo

syndigo.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1973

View Profile

Syndigo offers a Product Experience Cloud that helps manufacturers, retailers, and distributors centralize product data, manage digital assets, and optimize product content across channels. The platform combines product information management (PIM), master data management (MDM), digital asset management, and content syndication to accelerate time‑to‑market, ensure compliance, and deliver consistent product experiences. Customers use Syndigo to standardize and govern product data, automate workflows, and distribute enriched content to e‑commerce sites, retailers, and marketplaces.