Customer Success (m/f/d)
boardwise
About this role
A Customer Success Manager at a SaaS company manages the entire post-sales lifecycle, builds long-term customer relationships, and collaborates across departments to drive product improvements and operational excellence. The role involves working with key accounts, improving processes, and supporting customer onboarding, retention, and expansion.
Skills
About boardwise
boardwise.ioBoardwise is a SaaS platform that automates and streamlines board and meeting management. It centralizes agenda creation, secure document distribution, minute‑taking, task tracking and follow‑ups to cut preparation time by up to 50%. The platform provides collaborative, multilingual tools for boards, executives and governance teams. Organizations use Boardwise to improve meeting efficiency, transparency and compliance.
About boardwise
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$91k – $122k
per year