L1 Support (m/f/d)
boardwise
About this role
This role is the first point of contact for customer inquiries in a SaaS company, focusing on resolving support tickets, assisting with software configuration, and ensuring high customer satisfaction. It involves communication, troubleshooting, and documentation within a remote, flexible work environment.
Skills
About boardwise
boardwise.ioBoardwise is a SaaS platform that automates and streamlines board and meeting management. It centralizes agenda creation, secure document distribution, minute‑taking, task tracking and follow‑ups to cut preparation time by up to 50%. The platform provides collaborative, multilingual tools for boards, executives and governance teams. Organizations use Boardwise to improve meeting efficiency, transparency and compliance.
About boardwise
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$58k – $78k
per year