Quadient
The Customer Success Operations Analyst designs, builds, and optimizes processes, systems, and data to support the Customer Success team's efficiency and scalability within a SaaS environment. This role partners with Sales, RevOps, Finance, and other departments to streamline renewals, case management, and customer handoffs while ensuring data integrity and operational excellence. The position focuses on transforming complex workflows into clear, repeatable operations to drive business growth and customer satisfaction.
Headquarters
Bagneux, Île-De-France, France
Company Size
5001-10000 employees
Founded
1924
Quadient is a global technology company that helps organizations design, automate and deliver meaningful customer experiences across physical and digital channels. It provides customer communications management (CCM) and document process automation software, mailing and shipping systems, and parcel locker and logistics solutions, plus services for journey mapping and personalization. Quadient combines hardware, cloud software and professional services to improve operational efficiency, compliance and personalized engagement for enterprises and postal operators worldwide. Founded from a long heritage in mail and mailing equipment (formerly Neopost), Quadient focuses on connecting companies and customers through smarter communications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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