Remote Customer Success Operations Coordinator

The Remote Customer Success Operations Coordinator manages operational, administrative, and technical workflows to streamline customer administration and maximize the strategic bandwidth of Customer Success Managers. This role involves maintaining Salesforce CRM data, handling user license administration, and coordinating renewal setups while managing a shared Intercom work queue for inbound customer support. The position requires a detail-oriented professional to ensure data integrity, optimize processes using AI tools, and support global customer retention efforts.