Customer Success Operations & Insights Lead
Cushman & Wakefield U.S., Inc.
About this role
The Customer Success Operations & Insights Lead owns the administration and optimization of customer success platforms and the delivery of executive-level client insights. This role manages Gainsight and Smartsheet solutions, aligns customer telemetry and data, and produces board-ready client summaries to drive retention and expansion. The position focuses on enabling proactive customer health management and streamlined workflows across teams.
Skills
About Cushman & Wakefield U.S., Inc.
cushmanwakefield.comIndustries
Construction
Cushman & Wakefield is a leading global commercial real estate services firm that aims to reshape the built environment. With a commitment to innovation and excellence, the company provides a wide range of services, including property leasing, facility management, investment management, and capital markets expertise. Their collaborative approach and focus on sustainable solutions empower clients to maximize the potential of their real estate assets across various markets worldwide.
Recent company news
Pensions & InvestmentsA Cushman climate-risk lawsuit reveals the ESG debate’s new fault line
20 hours ago
news.bloombergtax.comCushman & Wakefield Suit Over 401(k) Climate Risks Draws Doubts
1 day ago
planadviserCushman & Wakefield Sued for Not Protecting Workers’ 401(k) From Climate Risk
6 days ago
GlobeNewswireFirst-of-Its-Kind Lawsuit Filed Against Cushman & Wakefield
1 week ago
HRTech SeriesFirst-of-Its-Kind Lawsuit Filed Against Cushman & Wakefield for Failure to Protect Employee 401(k) Plan from Climate-Related Financial Risks
1 week ago
About Cushman & Wakefield U.S., Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cushman & Wakefield U.S., Inc..
Salary
$132k – $155k
per year