Customer Success Operations Manager
Lyra Health(5 hours ago)
About this role
Lyra Health is a provider of mental health solutions supporting over 20 million people globally, known for its innovative, AI-powered care platform and positive clinical outcomes. They are seeking a CS Operations Manager to oversee data quality, process improvements, system implementation, and team coordination to enhance customer success operations.
Required Skills
- Data Management
- Process Improvement
- System Implementation
- Cross-functional Collaboration
- Reporting
- Healthcare Industry
- Project Coordination
- Customer Success
- System Documentation
- Mentorship
About Lyra Health
lyrahealth.comLyra Health is a workforce mental health company that partners with employers worldwide to deliver evidence-based mental health and well‑being services to employees and their families. It combines a vetted network of therapists, coaches, psychiatrists, and digital programs with personalized care navigation and data‑driven measurement to match people to the right care quickly. Lyra’s platform supports therapy, coaching, medication management, and scalable digital interventions, and offers outcomes reporting and integrations for HR and benefits teams. Employers use Lyra to improve access to care, reduce the impact of mental health on productivity, and measure clinical and business outcomes.
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