Customer Success, Process Adoption Lead

Autodesk

2 months ago

Ontario

Hybrid

Full Time

Medior

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About this role

The Process Adoption Lead on Autodesk’s Global Customer Success team designs, delivers, and improves readiness and enablement programs that help customer-facing roles ramp quickly and adopt new processes and tools. The role partners with cross-functional and global stakeholders to translate strategy into scalable learning experiences and supports ongoing coaching, reinforcement, and measurement of readiness effectiveness. It contributes to onboarding, continuous enablement, and change initiatives to drive consistent execution and customer success outcomes worldwide.

Skills

Qualifications

BS/BA degree or equivalent experience

About Autodesk

autodesk.com

Autodesk is a leading company in 3D design, engineering, and entertainment software that enables users to imagine, design, and create innovative solutions across various industries. The company's products serve a wide range of sectors including architecture, manufacturing, construction, and media & entertainment. Autodesk is dedicated to sustainability and improving workflows, providing tools like AutoCAD, Revit, and Maya to enhance creativity and efficiency. With a strong commitment to technology and user-centric design, Autodesk helps shape the future of digital design and construction.