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Customer Success Relationship Manager at Eightfold - ApplyBlast

Customer Success Relationship Manager

Eightfold

1 year ago

3.3 on Glassdoor

New South Wales, Australia

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Success Relationship Manager drives revenue growth by managing and expanding the iNet subscription-based gas detection fleet management program across APAC. This role focuses on nurturing long-term customer relationships, preventing subscription churn, and identifying upsell opportunities while providing strategic technical solutions for safety and compliance. The position blends technical expertise with sales acumen to connect customer needs to cloud-connected safety solutions through proactive engagement and support.

Responsibilities

Prevent subscription cancellations and drive revenue growth through upsell opportunities
Solve product issues through root cause analysis and technical diagnostics
Deliver training to customers and partners on gas detection principles and software platforms

Skills

About Eightfold

eightfold.ai

Headquarters

Santa Clara, California, United States

Company Size

201-500 employees

Founded

2016

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