Customer Success Representative LATAM (Remote, Contract)

INFUSE(13 days ago)

HybridFull TimeMedior$82,876 - $110,602 (estimated)Customer Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and contributing to overall client satisfaction and company success. The role offers professional growth and exposure to a variety of industries within a supportive and employee-focused workplace. It is suited to someone who thrives in dynamic environments and supports both internal teams and client needs.

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Required Skills

Client Relationships
Project Delivery
Stakeholder Communication
Account Growth
Issue Escalation
Data Entry
Systems Management
Scheduling
Problem Solving
Attention To Detail

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.