Customer Success Representative LATAM (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$82,876 - $110,602 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences by acting as a primary point of contact and ensuring timely delivery of solutions that meet client needs. The role offers exposure to multiple industries, opportunities for professional growth, and a collaborative workplace that values employee satisfaction and meaningful client impact.

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Required Skills

Client Relationships
Communication
Interpersonal
Prioritization
Empathy
Problem Solving
Data Entry
Schedule Management
Stakeholder Communication
Escalation Management

+1 more

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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