Customer Success Representative LATAM (Remote, Contract)

INFUSE(13 days ago)

HybridFull TimeMedior$82,874 - $110,600 (estimated)Customer Success

About this role

A Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and supporting the company's success by working with diverse industries. The role offers professional growth within a supportive workplace that values employee satisfaction, meaningful connections, and continuous improvement. It suits someone who thrives in dynamic environments and enjoys varied daily tasks supporting both clients and internal teams.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Sales Collaboration
Issue Escalation
Data Entry
Scheduling
Prioritization
Empathy
Communication

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.