Customer Success Manager - EMEA
Fingerprint(1 month ago)
About this role
The Customer Success Manager at Fingerprint serves as the primary customer advocate, helping customers realize value from the product and fostering long-term relationships. The role supports a diverse portfolio of Mid-Market and Enterprise customers in a fully remote, globally distributed company with a preference for EMEA/UK-based candidates. The position contributes to strong retention and renewal outcomes through cross-functional collaboration with product and support teams.
Required Skills
- Onboarding
- Portfolio Management
- Success Planning
- Client Meetings
- Best Practices
- Application Support
- Issue Resolution
- Health Monitoring
- Escalation Management
- Virtual Meetings
+7 more
About Fingerprint
fingerprint.comFingerprint provides a device intelligence platform that identifies every web visitor and mobile device with industry-leading accuracy — even when users are anonymous. It delivers SDKs and APIs that work across web and mobile apps to power fraud detection, account security, authentication, and user analytics. The service helps companies link sessions and devices reliably to reduce abuse, surface risk, and improve trust decisions. Developers choose Fingerprint for its cross-platform coverage and high-identification accuracy.
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