Customer Success Representative LATAM (Remote, Contract)

INFUSE(13 days ago)

HybridFull TimeMedior$82,883 - $110,611 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE is focused on delivering exceptional client experiences and supporting client satisfaction across a range of industries. The role offers professional growth within a supportive, employee-centered workplace and involves working closely with internal teams to ensure clients achieve their objectives. This position suits someone who enjoys dynamic workdays and building meaningful client relationships.

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Required Skills

Client Relationships
Client Communication
Project Delivery
Stakeholder Management
Opportunity Identification
Sales Collaboration
Issue Escalation
Data Entry
Schedule Management
Detail Orientation

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.