SUNPAN
The Customer Success Representative at SUNPAN manages assigned customer accounts and oversees the full order lifecycle from entry to delivery within specific territories. This role involves responding to inquiries, resolving conflicts, processing payments, and coordinating with cross-functional teams to ensure seamless customer experiences and accurate account data. The position requires handling backorder updates, resolving delays, and maintaining professional relationships with a diverse range of clients in a fast-paced environment.
SUNPAN is a B2B wholesale furniture company that works exclusively with the design trade, offering high-quality, trend-forward furniture for residential and commercial projects. Their product range spans living, dining, bedroom, office, outdoor furniture, lighting, rugs, art, and decor, as well as contract-grade pieces for hotels, restaurants, cafes, and offices. Trade professionals can access tiered pricing and a custom COM & Made to Order program through their trade membership.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SUNPAN.
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