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Parts Order Analyst at Caterpillar - ApplyBlast

Parts Order Analyst

Caterpillar

3 months ago

4.0 on Glassdoor

Bangalore, Karnataka

Onsite

Full Time

Junior

0 applicants

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About this role

Caterpillar Inc. is seeking a Parts Order Analyst for its Aftermarket Parts Distribution division to manage dealer and customer orders while ensuring exceptional service delivery. This role involves coordinating with regional stakeholders, resolving backorder issues, and communicating order status updates to maintain efficient workflow. Candidates will provide first-level support for critical situations and offer backup assistance for high-priority order oversight.

Responsibilities

Verify and manage dealer backorder details effectively
Communicate order status updates to regional teams and dealers
Research alternate solutions for critical part shortages
Provide first-level escalation support for complex issues
Coordinate meetings with dealership and expediting teams

Skills

Qualifications

Bachelor's degree or Diploma3 years of experience in supply chain domain

About Caterpillar

caterpillar.com

Headquarters

Irving, Texas, United States

Company Size

10001+ employees

Founded

1925

View Profile

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.