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Customer Success Representative at Eastern Communications - ApplyBlast

Customer Success Representative

Eastern Communications

2 months ago

4.2 on Glassdoor

Marshalltown, Iowa, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The role supports critical communications infrastructure by serving as the first point of contact for customers, handling purchase orders, quotes, and post‑sale repair/return requests. It involves collaborating with sales and operations teams, maintaining ERP data, and providing responsive phone and email support.

Responsibilities

Process purchase orders and generate quotes in ERP system
Collaborate with sales and operations to deliver customer service
Manage repairs, returns, and post‑sale equipment issues

Skills

Qualifications

Bachelor's degree

About Eastern Communications

easterncommunications.com

Headquarters

Astoria, New York, United States

Company Size

201-500 employees

Founded

1976

View Profile

Eastern Communications is a provider of mission‑critical wireless communications, communications services, and RF infrastructure. They partner with teams nationwide to design, deploy, and support networks that deliver reliable connectivity in mission‑critical environments. Their offerings focus on engineering, installation, and ongoing support to ensure uptime and performance for organizations that depend on consistent voice and data links.