Customer Success - Retention & Expansion (Remote)
BrightOrder Inc.
About this role
A Mid-Senior Customer Success professional focused on retention and expansion within the customer experience department of an IT services company. The role involves ensuring customer satisfaction and fostering growth in existing accounts.
Skills
About BrightOrder Inc.
brightorder.comWP Rocket is a WordPress performance optimization platform that delivers fast-loading websites through an all-in-one caching plugin. It automates essential speed improvements such as page caching, file minification, lazy loading, and deferred JavaScript, with seamless CDN integration. The solution is designed for site owners, developers, and agencies who want reliable, measurable gains in Core Web Vitals with minimal setup. WP Rocket emphasizes user-friendly configuration, broad compatibility, and robust support from the WP Media team.
About BrightOrder Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BrightOrder Inc..
Salary
$127k – $171k
per year