SolarWinds
The Senior Customer Success Manager manages strategic customer accounts, drives product adoption and value realization, and supports retention, expansion, and advocacy. The role involves leading value reviews, identifying risks, and partnering with cross-functional teams to deliver customer outcomes. It also includes mentoring CSMs, tracking key metrics, and representing the voice of the customer internally.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SolarWinds.
SolarWinds didn’t post a salary, so this is our estimate from similar listings.
30% above the average for this role